Sample report — real scanner output, unedited
Full Article 50 report: https://www.intercom.com
This is a complete report exactly as a paying customer receives it by email — generated by the live scanner, not mocked up. Score 48/100 (high exposure), 2 finding(s), 5 sections.
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In plain language
We scanned https://www.intercom.com and found 2 potential AI touchpoint(s): Freshchat, AI video generator. The most urgent flag is a Freshchat chat component — this raises real Article 50 questions worth acting on. You should check Freshchat first and confirm whether it is actually deployed, then review the other items below. This report is a dated record of what our scanner saw at the time of the check — it is not legal advice. |
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What we found
What “confidence” means
“High” confidence means our scanner strongly matched a known vendor signature — the tool is almost certainly present. “Medium” means a partial or indirect match — verify before acting. We flag nothing as “low” confidence in this report. Every card below names the actual tool we detected, not a generic category. |
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What Article 50 requires
→ Freshchat: Check Freshworks bot (Freddy AI) status.
Article 50(1): users must be informed when they interact with an AI system (e.g. a visible 'you are chatting with an AI' notice), unless it is obvious from context.
→ AI video generator: AI-generated video must be machine-readable marked; deepfake-like content also needs visible disclosure.
Article 50(2): AI-generated or manipulated IMAGE, AUDIO and VIDEO content must be marked in a machine-readable way. Note: AI-generated TEXT is a separate obligation (public-interest disclosure), not part of this marking duty.
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Suggested next steps
01
Verify each flagged touchpoint is genuinely in use on your site.
02
Where an obligation applies, add clear user-facing disclosure (e.g. a visible notice before or at the start of the interaction).
03
Document what you changed and when — good records help demonstrate good faith.
04
For certainty about your legal position, consult a qualified lawyer. |
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What This Scan Did Not Check
This scan did NOT and cannot verify:
- Server-side or backend AI usage invisible in page HTML - AI systems in mobile apps, email flows, or offline tools - Content behind logins or cookie walls - Dynamically injected third-party scripts (client-side rendering) - Emotion-recognition or biometric-categorization systems unless surfaced in page source This report is not a legal conformity assessment and creates no attorney-client relationship. Scope & Limitations
This report reflects automated pattern-matching on 4 public page(s) at a single point in time (2026-08-26T04:36:11.907Z). Findings carry confidence levels — 'low' confidence items may be false positives (e.g. a documentation link rather than a deployed system). It is informational only and not legal advice.
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A50 Check provides general information about the EU AI Act. It is not legal advice. Consult a qualified lawyer for your specific situation. This automated report is informational only and is not legal advice. Keep this email as a dated record of your check.
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Scan your site freeReport generated 2026-08-26 by ruleset v1.0.0. Findings reflect automated checks at a point in time; Intercom's live site may have changed since.